Specialised BFSI voice AI agents for every customer touchpoint
Built for banking, lending, insurance, and wealth — our voice AI agents handle every customer conversation with context and precision.
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Use cases for BFSI
Automate end-to-end workflows from voice interactions to reduce workload and elevate customer satisfaction. Our Voice AI understands context, handles complexity, and responds with human-like empathy.
EMI reminders and recovery
Voice AI collection agents that stay on script and follow compliance rules
Lead qualification and conversion
Screen inbound leads, capture eligibility details, and book appointments
24x7 Inbound
support
Resolve balance inquiries, card disputes, policy questions, and payment issues
Improve funnel
conversion
Detect drop-offs and instantly trigger calls to bring users back into the funnel
AI Speech
Analytics
Analyse calls to track performance, customer intent, and payment promises
Bring agility and scale
to your business workflows
Hear how our Voice AI engages customers
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Product explainer
Walk customers through loan terms, fees, and eligibility in plain, conversational language
Key Capabilities
Human-standard voice
Conversations indistinguishable from a top-performing human agent — across languages, accents, and real-time interruptions.
Enterprise-grade Compliance
SOC 2 and ISO 27001 compliant models hosted in India with strict compliance and policy-aligned guardrails
recording
audit trails
call logs
Purpose-built for BFSI
Trained on over 200K real customer calls, our Voice AI agents engage meaningfully with customers on BFSI-specific conversations
pattern insights
templates
LOS / LMS / CRM
Focus on real outcomes
We deliver end-to-end solutions. As your co-building partner, we monitor metrics and continuously track ROI
What our clients are saying
“Working with Ignosis, we layered AA-derived signals into case allocation, digital nudges, and Voice AI follow-ups complementing our in-house collections operations. This integrated, signal-driven workflow delivered over 15% improvement in collections efficiency in this segment.”
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"We have been able to bring Ignosis's Account Aggregator (AA) orchestration capabilities to enable a faster, safer, and smoother data sharing experience for borrowers. It has allowed us to make more informed credit decisions and enhance access to credit for our customers."
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“Ignosis team is extremely accessible and always on top of what is happening. What I liked most is that they always seek to understand the value they are creating for the client"
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“Ignosis's analytics has enhanced our underwriting process through improved income detection accuracy. Their AA orchestration was seamless to integrate.”
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“Working with Ignosis, we layered AA-derived signals into case allocation, digital nudges, and Voice AI follow-ups complementing our in-house collections operations. This integrated, signal-driven workflow delivered over 15% improvement in collections efficiency in this segment.”
"We have been able to bring Ignosis's Account Aggregator (AA) orchestration capabilities to enable a faster, safer, and smoother data sharing experience for borrowers. It has allowed us to make more informed credit decisions and enhance access to credit for our customers."
“Ignosis team is extremely accessible and always on top of what is happening. What I liked most is that they always seek to understand the value they are creating for the client"
“Ignosis's analytics has enhanced our underwriting process through improved income detection accuracy. Their AA orchestration was seamless to integrate.”
“Working with Ignosis, we layered AA-derived signals into case allocation, digital nudges, and Voice AI follow-ups complementing our in-house collections operations. This integrated, signal-driven workflow delivered over 15% improvement in collections efficiency in this segment.”
"We have been able to bring Ignosis's Account Aggregator (AA) orchestration capabilities to enable a faster, safer, and smoother data sharing experience for borrowers. It has allowed us to make more informed credit decisions and enhance access to credit for our customers."
“Ignosis team is extremely accessible and always on top of what is happening. What I liked most is that they always seek to understand the value they are creating for the client"
“Ignosis's analytics has enhanced our underwriting process through improved income detection accuracy. Their AA orchestration was seamless to integrate.”
Compliant by design
Ignosis is built with RBI-aligned compliance and strong security controls to protect data and ensure operational integrity.
More ways to build with Ignosis
AA Orchestration
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Income Analysis
MSME Underwriting
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Personal Finance Management
Customer Data Intelligence
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AI Collections
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Partnership Lending
Agentic AI
Latest insights & articles
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Let’s build the future of finance together
For support queries, please reach out to support@ignosis.ai
Powering India's next wave of financial data intelligence with AA-native infrastructure and enterprise-grade security.
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