IT Administrator

Company Overview (Ignosis AI):

Ignosis AI is a well-capitalised FinTech company with a bold vision for transforming the BFSI landscape in India. Backed by leading investors, we’re building the future of financial data intelligence — enabling hyper-personalisation, intelligent automation, and democratized access to credit. Our mission is to empower financial institutions with next-gen technology and actionable insights. At Ignosis AI, we don’t just adapt to change — we drive it. Join our fast-growing team and help us push the boundaries of what’s possible in finance.

Role Overview

The IT Administrator will be responsible for hardware procurement, device management, IT asset tracking, network administration, and internal IT support across the organization. The role requires someone who is organised, proactive, and comfortable managing a growing startup’s IT infrastructure.

Key Responsibilities

Hardware & Asset Management

• Manage procurement of laptops, accessories, networking equipment, and other IT hardware.
• Maintain inventory and lifecycle management of all IT assets.
• Configure and deploy laptops, desktops, and peripherals for new employees.
• Coordinate repairs, replacements, and warranty management with vendors.

System Administration

• Manage user accounts, permissions, and access control across internal systems.
• Maintain system security, software updates, and endpoint protection.
• Monitor and manage office network infrastructure (Wi-Fi, routers, firewalls).

IT Support

• Provide day-to-day technical support to employees for hardware, software, and network issues.
• Troubleshoot system performance, connectivity, and device issues.
• Ensure smooth onboarding and offboarding from an IT perspective.

Vendor & Procurement Management

• Coordinate with IT vendors and service providers.
• Evaluate hardware options and ensure cost-effective procurement.
• Manage AMC contracts and service relationships.

Documentation & Compliance

• Maintain IT policies, asset registers, and documentation.
• Ensure data security practices and access protocols are followed.
• Support internal audits related to IT assets and security practices.

Required Skills & Qualifications

• 1–3 years of experience in System Administration / IT Infrastructure / IT Support.
• Experience managing hardware procurement and IT asset management.
• Knowledge of Windows, MacOS, and common enterprise tools (Google Workspace, Slack, etc.).
• Basic understanding of network administration and security practices.
• Experience with endpoint security and device management tools is a plus.
• Strong problem-solving and troubleshooting skills.

What We’re Looking For

• Someone hands-on and dependable who enjoys solving technical issues.
• Ability to work independently in a fast-paced startup environment.
• Strong organisation and documentation skills.

What’s in it for you?

•  Contribute directly to the next wave of growth for the FinTech industry in India  by working closely on Digital Public Infrastructure like AA and OCEN-ONDC network (also touted as one of the next UPI moments of India)
•  High exposure to the founders to understand how he thinks & solve  the pressing issues of the clients with him.
•  Get to work with the largest banks, NBFCs and FinTech players in India and solve their pressing problems.
•  Last but not the least, an industry competitive compensation package.

To conclude, this position is tailor-made for individuals who thrive in dynamic, fast-paced environments and are passionate about creating influential fintech products.

At Ignosis AI, a funded company with strong investor backing, you'll have the opportunity to make a significant impact. Be part of our transformative journey.

To apply, send your resume to careers@ignosis.ai